Refund Policy
At Wavique, we understand that a product may not always meet your expectations. We aim to make the return and refund process as simple and stress-free as possible. Your satisfaction is our priority, and we are dedicated to ensuring a seamless shopping experience for you.
Effortless Returns
If you wish to return a product, you can do so within 48 hours of receiving it. To ensure the return process is smooth, please keep the following points in mind:
The product should be unused, undamaged, and in its original condition.
All tags, invoices, and packaging materials must be intact.
Retain the original packaging until you are sure about keeping or returning the item.
Initiating a Return
Starting a return is straightforward and can be done within 48 hours of receiving your order. You have two options:
Email Request: Contact our support team at corevantagesolutionspvtltd@gmail.com with your order details and the reason for the return.
Online Request: Log into your account on Wavique, locate your order, and select the return option.
Our team will guide you through the entire return process to make it hassle-free.
Refund Process
Once the returned item is received and passes quality checks, we work quickly to process your refund. Here’s what you can expect:
Processing Time: Refunds are usually completed within 5–7 business days after the returned product is received.
Refund Method: The refund amount will be credited to the original payment method used for the purchase.
Eligibility for Refunds
Refunds are only offered for items returned in their original, unused condition. Items showing signs of wear, damage, or misuse may not qualify for a refund.
Items Not Eligible for Return
For safety and hygiene reasons, certain products are non-returnable. These include:
Intimate Apparel: Items such as undergarments cannot be returned.
Customized Clothing: Personalized or tailor-made garments are non-returnable.
Sale Items: Items purchased during clearance sales or special promotions are final sale and not eligible for return.
Need Help?
If you have any questions or require assistance with a return or refund, our customer support team is here to help. Contact us at corevantagesolutionspvtltd@gmail.com, and we’ll do our best to make your experience as smooth as possible.
Thank you for choosing Wavique. Your trust inspires us to bring you the finest in men’s and women’s fashion.